ICO Registered

Visionary VA Circle (the “Company”) is committed to maintaining robust privacy protections for its users, specifically to support our mission of empowering virtual assistants through mentoring, resources, and a supportive community. This Privacy Policy is designed to help you understand how we collect, use, and safeguard the information you provide to us, and to assist you in making informed decisions when engaging with our community and services.

For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at https://visionaryvacircle.co.uk/.

“Service” refers to the Company’s offerings accessed via the Site, including mentoring sessions, downloadable resources, community forums, and any other supportive tools provided to virtual assistants.

The terms “we,” “us,” and “our” refer to the Company.

“You” refers to you, as a user of our Site or our Service.

By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use (found here: https://visionaryvacircle.co.uk/terms-of-use/ and consent to our collection, storage, use, and disclosure of your Personal Information as described in this Privacy Policy.

Information We Collect

Visionary VA Circle collects both “Non-Personal Information” and “Personal Information” as described below, to create a safe and effective community space for virtual assistants.

Usage Data

Our site uses cookies and other tracking tools to gather data about your interactions on our Site and in our community, such as:

  • Browser and device information

  • IP address and location data

  • Page views, navigation paths, and frequency of use within our community resources.

This information helps us improve your experience, optimise resources, and ensure the safety of our platform. We collect usage data through services like Google Analytics, solely to improve and secure our community offerings.

Community Interaction Data

For engagement purposes, we may collect data that users voluntarily provide in our forums, group discussions, and comments. This data may include:

  • Username and profile information for community identification

  • Content shared within our discussion boards or other interactive areas.

We may use this data to foster meaningful interactions, promote helpful resources, and moderate content.

Mentoring and Resource Access Data

We collect data when you engage with our mentoring and resource materials, such as:

  • Your selected resources, topic preferences, and mentoring goals

  • Contact information (e.g., email address) for follow-ups or feedback requests.

Notification Data

If you subscribe to our newsletters, we’ll store your email, along with your IP address and registration timestamp, to ensure compliance and prevent misuse. You can unsubscribe at any time.

Enquiry and Correspondence Data

For support or information requests, we collect data from your enquiries, including:

  • Your name and contact information

  • Job title, role, or business information if relevant to your enquiry

  • Metadata associated with the correspondence.

How We Use and Share Information

Personal Information

We use your Personal Information primarily for:

  • Community engagement and mentoring support

  • Responding to enquiries or providing requested information

  • Communicating updates, promotional offers, and community news.

Personal data is shared only with trusted vendors who assist with email communications or technical support. These vendors operate under our direction and in line with this Privacy Policy.

Non-Personal Information

We use aggregated Non-Personal Information to analyse trends, improve our resources, and personalise user experience. We reserve the right to share Non-Personal Information with partners and third parties for community improvements.

Data Retention and Deletion

Personal data will be retained only as long as needed to fulfil community and support needs. We generally retain:

  • Contact and user data for active members for up to five years

  • Metadata and community interaction logs as part of platform security.

For community members who request deletion, we will securely delete their data unless retention is required for legal compliance.

Data Protection Rights (GDPR)

If you reside in the EEA, you have rights including:

  • Access and correction: Request access to or correction of your data.

  • Objection and restriction: Opt out of data processing or restrict use.

  • Deletion: Request deletion of your personal information.

  • Marketing opt-out: Unsubscribe from marketing communications at any time.

  • Consent withdrawal: Withdraw consent for data processing (without affecting prior lawful processing).

Links to Other Websites

Our Site may contain links to other resources that align with our mission to support virtual assistants. However, we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before engaging with them.

Contact Us

For questions about this Privacy Policy, contact us at support@visionaryvacircle.co.uk.